Careers

Due to an increase in demand, Sun Rock Property Management is currently hiring
property managers and association managers. Join the fastest growing property management company in Southwest Florida.
To be considered please email your resume to hr@sunrockproperties.com
NO phone calls please.

Property Manager/Association Manager

Description

Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with company objectives. Property Managers are certified and licensed by the State of Florida for Community Association Management (CAM). Responsibilities include working closely with the association, Board of Directors and/or the developer to manage and operate the community, facilitate solutions to problems between communities and internal support staff. Mangement, customer service and supervisory skills are required.

Experience

Must possess strong managerial background. Three (3) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, resident retention and resident improvements is preferred. Strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. StrongComputer literacy: Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required.

Responsibilities

* Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
* Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
* Provides leadership and direction to effectively manage relationships with other business groups, e.g.
* Develops and maintains an effective ongoing residents relations plan, implement initiatives, and maintain an operating environment to achieve a satisfactory level of residents service as measured by formal and informal feedback and surveys.
* Ensures property improvement and other construction related projects are completed on time and within budget by effectively overseeing all construction projects.
* Establishes and maintains industry contacts and relationships in the property’s marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
* Ability to supervise and oversee projects performed by Maintenance Supervisor.
* Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances.
* Listens attentively to questions and comments. Communicates in a professional and composed demeanor under all circumstances.
* Responds to phone calls and correspondence in a timely, professional manner.
* Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
* Defines and implements goals relating to internal and external customers.
* Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions.
* Initiates contact with the new resident representatives to coordinate the move-in process, provides an introduction and orientation to the management staff and building, reviews available services, and explain the building rules and regulations.
* Manages resident’s relationships to ensure residents retention and a high level of service including timely and complete resolution of residents concerns, coordinating special services and requests and conducting formal and informal inspections.
* Maintains a professional relationship with BOD, Unit Owners and vendors. with BOD, Unit Owners and vendors.
* Encourages staff to behave in a professional manner and comply with company’s safety standards.

Physical demands include ability to lift up to 50 lbs; Standing, sitting, walking and occasional climbing. The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time. Ability to detect auditory and/or visual emergency alarms. On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirement. Driving when necessary. Ability to respond to emergencies on a timely manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be considered please submit resume to hr@sunrockproperties.com